connecting callers and your business
Tadiran offers a suite of call handling options that provide any organization intelligent routing, real time monitor, and customizable reports. Using our Composit and SeaMail product-lines you can know that your resources are being optimized to provide superior customer service.

Improve customer satisfaction getting calls to the best agents
Decrease wait times by offering information
Measure and plan using monitors and reports
Reduce your operational costs

Designed to meet the needs varying applications and budgets, Tadiran offers several options to choose from, all of which will improve your organization's ability to service your customers.

Composit Contact Center
Composit Contact Center delivers a comprehensive suite of Customer Interaction Management solutions all in one package, right out of the box. With Composit, your customers and your employees can get out of the box old-fashioned call routing systems; and management can take back total control of interactions with your business' greatest asset - your customers. No matter how customers contact you - by phone, fax, email, text chat, voice over IP or web callback, Composit's multimedia queue management ensures a successful result for every call.

Composit Contact Pro
Using the call routing of the Coral IPx system, the Composit Contact Pro provides complete real-time monitoring and historic reporting. The Contact Pro can also be a stepping stone to Composit Contact Center when your orgainization needs more power call routing and mulitmedia.

Coral Call Center Jet
Also designed to use the call routing (ACD) of the Coral IPx system the Coral Center Jet provides a full featured ACD MIS package for those who need real-time monitors and reports. The CC Jet is the choice o many budget minded companies looking to leverage their Coral's ACD without plans for the more elaborate possibilites with the Contact Pro or Call Center packages.

SeaMail APDL
Tadiran

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